I’ll keep this short; I called CO today in tears; basically put up the Xmas tree and chunk of cement fell off the wall ( yes it’s due to come off) but death watch has frassed the sole plate on rubble plinth ( mainly brick). Should have ( but was not) expecting that. Like gone sole plate. CO said do not touch anymore cement as this could actually we working in our favour to hold up house. I’m in desperate needs of trusted suffolk based specialist to get the frame sorted someone who KNOWS about this. Yes render needs to come off outside yes I know all cement needs to come off and I’d happily do it now but I need someone who can replace this lost timber and help me. Actually come and help. Right now I’m sat under a blanket and I cannot stop the tears. I need someone to come out, be honest, have a plan and genuinely help. I honestly just want to know what’s needed to make it sound and get it done. Please only be kind as I honestly cannot cope with any more bad news today